Module 4a · Quick Reference

The Scoping Playbook

Reference cards for writing scope the team will own: SAFER, red flags, and sentence patterns.

Module 4a throughline: Protect margin before the work begins by writing scope the team is willing to own: specific, finite, and honest about what is in and what is out.
Async + Virtual~15 minPursuit & Contracting
TOOLThe Contract Process · PM Field GuideInteractive flowchart, golden rules, the six priority provisions, RFQ & subconsultant guidance, authorized signers, and a glossary. Everything needed to run contracting. Open the full page →
TOOLThe Storyteller Role · PM Field GuideWhat the role is, how it helps, and how to use it. The questions behind the Centerline story, the project manager's part vs. the Storyteller's, and Sandy's walkthrough on one page. Open the full page →
FAQPursuit & Go/No-Go · Frequently Asked QuestionsScoring the chart, the hotline for a fast call, cross-studio coordination, who has final say, and the Pursuits Team to contact. Open the full page →
Where this fitsBehavior Establish ClarityOutcome 1 · Defined Scope & Aligned CommitmentsLifecycle Pursuit & Contracting
1

The discipline

SAFER: five tests every line must survive

Run every meaningful scope element through five tests. Strong scope names a deliverable, a limit, and an owner.

S · Specific

Clear, objective, factual

Define the deliverable, not the activity. “Prepare and submit permit documents to the AHJ and respond to one consolidated review cycle.”

A · Assumptions

The provisions scope is built on

Write the conditions that must hold true. “Client will provide consolidated review comments within five business days.”

F · Finite

All items clear and quantified

If it is unlimited, it is uncontrolled. “Up to two coordination meetings during schematic design.”

E · Exclusions

What we expressly exclude

Say what is out before a client assumes it is in. “Construction administration services are not included.”

R · Responsibility

Who owns what

Make ownership visible before execution. “Client will coordinate stakeholder access and provide required documentation.”

2

Hunt these

Three words that leak margin

These three words cause more scope creep than any technical error. See one, stop, and ask: “what does this mean in practice?” If the answer cannot be stated plainly, rewrite the line.

Red flag

“as needed”

Never defines a limit. Demand sets the limit instead.

Red flag

“assist”

Never defines intensity. One email or forty hours both qualify.

Red flag

“support”

Never defines completion. No line marks the point where the work is done.

3

Fill the brackets

A sentence skeleton for each element

Specific

“We will [produce] and [submit] [named deliverable] to [identified party].”

Assumptions

“[Client] will provide [input] within [N] business days of [event].”

Finite

“We will conduct up to [N] [meetings / cycles] during [phase].”

Exclusions

“[Service] is not included. [Work] beyond this is an additional service.”

Responsibility

“[Party] will [coordinate / provide] [item].”

4

See the difference

One line, rewritten SAFER

Weak · as written

“We will support the design team and coordinate with stakeholders as needed to keep the project moving.”

Strong · written SAFER

“We will lead up to three stakeholder coordination meetings during schematic design and issue summaries within two business days. Stakeholder scheduling and access are the Client’s responsibility. Coordination beyond three meetings will be treated as an additional service.”

5

Before it goes out

The five-question test

Run every line through SAFER.

Is it specific enough that a newcomer would know what we deliver? Are the assumptions written? Is the commitment finite? Have you stated the exclusions? Is responsibility unmistakable? Any “no” is a rewrite.

The full teaching walkthrough is in the 4a Module Overview. The contracting workflow is in the Contract Process Field Guide.

Module 4a · Pursuit & Contracting

Write a boundary the team is willing to own: specific, finite, and honest about what is in and what is out.